Frequently Asked Questions
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FAQ FREQUENTLY ASKED QUESTIONS

Care and Maintenance

All of our works are made of pure silk (100% silk), but since they are not new, they may have age-appropriate light spots, uneven burning (color fading), and scratches. We hope you will enjoy the originality and vintage feel of this item.

Please consult a specialized dry cleaner for delicate materials. Basically, we recommend dry cleaning.

We do not recommend this, but if you must, please wash it gently "by hand". Please note that the fabric will shrink due to its characteristics, so please do so at your own risk.

revivedrelated to

PLEASE REFER TO THE FOLLOWING AS IT IS A FAQ ABOUT REVIVED・RECYCLING OF KIMONO.

Our "standard size" men's (M, L, XL, XXL) Women's(M and L) sizes can be tailored to order.

We charge a fee of ¥33,000 (tax included) per garment including "unstitching and washing", "cutting", and "tailoring".
Please note that once the kimono has been cut, it cannot be put back together again. Also, please note that "pattern matching" is basically left to us.

The delivery time is about 2-3 weeks after the kimono arrives at our store, and we ask for payment in advance.

Regarding size

PLEASE REFER TO THE FOLLOWING FAQ REGARDING THE SIZE OF "KIMONO ALOHA SHIRTS".

You can find the approximate appropriate size by entering your height and weight on the "Size" page here.

https://kimono-cycle.com/pages/size

IT IS POSSIBLE WITH CUSTOM-MADE PRODUCTS, BUT ONLY IN OUR SPECIFIED SIZES "M", "L", "XL", "XXL" AND " WOMEN'S".

Please refer to the size page here.

Kimono aloha shirt and size chart:▶︎https://kimono-cycle.com/apps/sizings?id=16372832

Tsumugi shirt (long sleeve), size chart: ▶︎kimono-cycle.myshopify.com/apps/sizings?id=16372946

Shipping Information

PLEASE REFER TO THE FOLLOWING FAQ REGARDING SHIPPING FROM OUR STORE.

We currently offer "free shipping" worldwide, including Japan.

WE SHIP MAINLY BY YAMATO TRANSPORT IN JAPAN AND BY JAPAN POST EMS OVERSEAS.

Shipping will be within 5 days of purchase, so approximately 1-2 days for Japan and 5-10 days for overseas.

Regarding payment

PLEASE REFER TO THE FOLLOWING FAQ REGARDING PAYMENT METHODS, ETC.

Various credit cards (Visa, Mastercard, AMEX, JCB, Diners Club)

Cash on delivery (handling charges to be borne by the company): Available only in Japan.

Apple Pay

Amazon

PayPal

are available.

If payment is not received within 5 days of the order, the order will be automatically cancelled.

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