Frequently Asked Questions
You can also ask us a question using our contact form!
FAQ FREQUENTLY ASKED QUESTIONS
Care and Maintenance
All of our works are made of pure silk (100% silk), but since they are not new, they may have age-appropriate light spots, uneven burning (color fading), and scratches. We hope you will enjoy the originality and vintage feel of this item.
Please consult a specialized dry cleaner for delicate materials. Basically, "dry cleaning" is recommended.
We do not recommend this, but if you must, please wash it gently "by hand". Please note that the fabric will shrink due to its characteristics, so please do so at your own risk.
revivedrelated to
PLEASE REFER TO THE FOLLOWING AS IT IS A FAQ ABOUT REVIVED・RECYCLING OF KIMONO.
Our "standard size" men's (M, L, XL, XXL) Women's(M and L) sizes can be tailored to order.
We charge a fee of ￥36,300 (tax included) per garment including "unstitching (washing)", "cutting" and "tailoring".
Please note that once the kimono has been cut, it cannot be turned back into a kimono again. Also, please note that "pattern matching" is basically left to us.
The delivery time is about 2-3 weeks after the kimono arrives at our store, and we ask for payment in advance.
Regarding size
PLEASE REFER TO THE FOLLOWING FAQ REGARDING THE SIZE OF "KIMONO ALOHA SHIRTS".
You can find the approximate appropriate size by entering your height and weight on the "Size" page here.
IT IS POSSIBLE WITH CUSTOM-MADE PRODUCTS, BUT ONLY IN OUR SPECIFIED SIZES "M", "L", "XL", "XXL" AND " WOMEN'S".
Please refer to the size page here.
Kimono aloha shirt and size chart:▶︎https://kimono-cycle.com/apps/sizings?id=16372832
Tsumugi shirt (long sleeve), size chart: ▶︎kimono-cycle.myshopify.com/apps/sizings?id=16372946
Shipping Information
PLEASE REFER TO THE FOLLOWING FAQ REGARDING SHIPPING FROM OUR STORE.
Japan
We offer free shipping for purchases totaling 11,000 yen or more.
If the total amount of your purchase is less than 11,000 yen, you will be charged a flat rate of 770 yen.
FOR INTERNATIONAL]
Please see here→Shipping fee
WE SHIP MAINLY BY YAMATO TRANSPORT IN JAPAN AND BY JAPAN POST EMS OVERSEAS.
Shipping will be within 5 days of purchase, so approximately 1-2 days for Japan and 5-10 days for overseas.
Regarding payment
PLEASE REFER TO THE FOLLOWING FAQ REGARDING PAYMENT METHODS, ETC.
Various credit cards (Visa, Mastercard, AMEX, JCB, Diners Club)
Cash on delivery (handling charges to be borne by the company): Available only in Japan.
Apple Pay
Amazon
PayPal
are available.
If payment is not received within 5 days of the order, the order will be automatically cancelled.
